Novita Vidianti

• Involved in research about nutrition integration in occupational safety and health regulations to be presented to the International Labour Organization

• Kick-started the research about nutrition and employee wellbeing

• Developed social media content for Workforce Nutrition Alliance LinkedIn page

• Translated two Workforce Nutrition Alliance online tools (Guidebook series and scorecard) into Bahasa Indonesia

• Led the customer relation team and streamlined the end-to-end customer relation experience

• Developed Nutrimart Chatbot with E-Commerce Product Team, making it easier for customers to shop online

• Developed Nutricare program for Nutrimart loyal members, increasing customer loyalty

• Managed e-commerce supply chain operations: forecasting and logistics planning

• Built partnerships with 3 marketplace warehouses to improve efficiency and expand reach

• Boosted Nutrimart warehouse productivity by 200%, ensuring faster and smoother order fulfillment

• Managed the Nutrimart Reseller Program: acquiring new member and maintaining the existing member