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Coen D.CD

Coen D.

Marketplace Operations & Pricing Strategy Ex-Uber

€ 750/dag
Amsterdam, NL
8-15 jaar

Gemiddelde responstijd: 1 uur

Over Coen

I've run marketplace operations for a €500M+ business at Uber—owning courier economics, pricing, and reliability for the Netherlands.
What I deliver:

Pricing & margin optimization: Audit price logic, model elasticity, ship experiments with monitoring
Operational cost reduction: I cut cost-per-trip 12% YoY by instrumenting processes and automating reporting
SQL/Python automation: Pipelines and dashboards that eliminate manual work (saved 15+ hrs/week at Uber)
MVPs that ship: Full-stack Python/React products live with paying users (car import tool, map builder)

Why clients choose me:

Led pricing updates used for cross-market optimization at Uber
Built and monetized side projects to thousands of organic users
I bridge product, analytics, and ops: define the question → run the analysis → ship the change → document the playbook

Typical deliverables: Pricing experiments, decision models, A/B designs, data pipelines, dashboards, MVPs/POCs
Code & projects: github.com/coendewith
  • Nederlands

    Tweetalig / moedertaal

  • Engels

    Vloeiend

  • Duits

    Beperkte professionele capaciteit

Kan op locatie werken
Amsterdam (tot 50km)

Werkervaring

  • Uber
    Strategy & Operations Manager - Marketplace Efficiency
    juni 2022 - Vandaag (4 jaren)
    Amsterdam, Nederland
    • Oversee marketplace P&L for a +€500 M ARR business; set OKRs and model key cost levers for courier pay, defect rates, and delivery ETAs, overseeing €100 M+ in annual delivery spend.
    • Led marketplace launch of Uber Eats in 50+ Dutch cities; kept fulfillment at ∼99% while orders grew 6×.
    • Built automated Python/SQL pipelines and Google-Sheets dashboards surfacing reliability, spend, and fraud KPIs to GMs & Finance.
    • Managed transition from freelance to employment courier model under new legal regime, minimizing cost uplift to < 7%.
    • Promoted twice within first two years based on measurable impact and cross-functional leadership
    Python SQL Marketplaces Project Management Product management
  • Uber
    Operations Coordinator
    maart 2021 - juni 2022 (1 jaar en 3 maanden)
    Amsterdam, Nederland
    • Owned courier incentive strategy; handed off execution to Territory Teams with automated dashboards
    • Built real-time surge/dispatch forecasting and led special-event playbooks (Kingsday, NYE), keeping completion rate +97%
    • Served as team SQL & Python educator
  • Uber
    Operations Analyst
    september 2020 - maart 2021 (6 maanden)
    • Created SQL dashboards tracking reliability, cost, and fraud, created analytics for support flows; adopted by NL Ops team as weekly/monthly/quarterly business review standard.
    • Modeled courier supply elasticity scenarios that informed 2020 budget planning.
    • Supported crisis response during early COVID-19 lockdowns

Aanbevelingen

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Opleidingen

  • MSc. Innovation Management
    Rotterdam School of Management, Erasmus University
    2019
    Cum Laude
  • BSc. Technology Management
    University of Groningen
    2017
    GPA: 7.5/10 (top 15 %)

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