Cathy Scherpenisse

Provide administrative and organizational support, calendar management and travel booking. Write documents, prepare agendas for meetings and follow up on progress. Central point of contact, prioritize inquiries and requests if needed troubleshooting. Help drive projects and organize events.

I am a member of the Techology domain of the cooperative 'Haal meer uit je Regio', which consists of a group of passionate volunteers who together provide all the necessary technological knowledge and support that is needed for the cooperative and its domains needs, in the field of information and communication. From March 2022 till Januari 2023 I was studying at Techionista Academy and Scrum.org. I provide 'mantelzorg' and help with WOO (Wet Open Overheid) requests.

Product Owner of automation process delayed flights in contact with Customer Relations, Financial Department, Operations Control, Maintenance, Ground Operations & PR department Led a team of 10 co-workers and interns Analyzed and reported on delayed flights according to European legislation Processed 20,000+ claims and 1000+ lawsuits from legal aid firms and claim companies