Over Stefan
Strategy Consultant and experienced operational business leader with roles as Head of Logistics at Whoppah and Head of Delivery at Crisp. I bring a unique combination of strategic thinking with hands-on operational expertise. I help startups and scale-ups deliver on their strategies, improve operations, and realize growth. Whether it’s scaling teams, improving processes, or expanding business, my focus is on delivering sustainable results.
In addition to my professional work, I’m passionate about health and wellness. Through my health newsletter, I share practical insights to help individuals make small, practical changes to improve their well-being —focusing on nutrition, sleep, exercise, and mindset.
Let’s connect and explore how we can work together.🤝
Nederlands
Tweetalig / moedertaal
Engels
Tweetalig / moedertaal
Duits
Beperkte professionele capaciteit
Kan op locatie werken
Amsterdam (tot 50km)
Werkervaring
- WhoppahHead of Logisticsfebruari 2023 - Vandaag (3 jaren en 4 maanden)Member of the management team and involved in strategic growth projects. Responsible for the logistics operations and the strategic transition from an in house delivery network to a network of logistics partners in the Netherlands, Germany, Belgium, France, Poland, and the Czech Republic. Key responsibilities:- Managing logistics P&L and pricing strategy, balancing conversion and costs.- Phased transition to external logistics partners.- Process optimization and automation as key drivers for further growth.- Expansion into new countries through strategic partner selection.- Key KPIs: customer satisfaction (NPS), cost per order, delivery speed.
- CrispHead of Deliveryjanuari 2021 - januari 2023 (2 jaren)Amsterdam, NetherlandsMember of the Operations Management Team, reporting directly to the COO. Responsible for scaling and professionalizing Crisp's logistics operations, growing the team from 25 to 250 employees, including couriers, team leads, hub managers, and a central team. Held full responsibility for the department, focusing on growth, quality, efficiency, and employee satisfaction. Key responsibilities:- Scaling the logistics team and structure (couriers, team leads, hub managers, central team).- Opening new locations (Delft, Borne - BE, Eindhoven, Breda) and launching Crisp Belgium.- Expanding and making the vehicle fleet more sustainable.- Managing the logistics P&L, cost optimization, and capacity forecasting (S&OP).- Strategic and tactical partnership management with logistics partners.- Route optimization and further development of logistics processes and applications.- Focus on growth, efficiency, and employer satisfaction (eNPS).
- AccentureStrategy Consultantnovember 2017 - december 2020 (3 jaren en 1 maand)Amsterdam, NetherlandsWorking on C-level topics across a wide range of industries; Consumer Goods, Human Resources, Energy & Utilities, and Travel. Engagements include operating model design, business case formulation, market validation, business development, operational excellence and process optimisation.
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Opleidingen
- Master of ScienceTechnische Universiteit Delft2017Master of Science (MSc), Flight Performance and Propulsion
- Bachelor of ScienceTechnische Universiteit Delft2013Bachelor of Science (BSc), Aerospace Engineering