Over Saurabh
Engels
Tweetalig / moedertaal
Werkervaring
- Stichting PharmAccess InternationalProduct Lead – Healthcare Platform (SafeCare)GEZONDHEID & WELLNESSdecember 2023 - december 2025 (2 jaren)Amsterdam, Netherlands
- Led a cross-functional Tech Delivery team (UI, Engineering, Data), owning the SafeCare Quality B2B SaaS platform for healthcare facilities in LMIC. Managed a team of 3 Product Managers(PMs).
- Scaled the platform across 9,000+ hospitals in 25+ countries, improving quality of care for 7.8M patients.
- Launched new product lines (Self Assessment, Entry Assessment, Top-up modules), boosting new facility sign-ups by 20% and YoY retention by 35%.
- Increased monthly app engagement from 37% to 57% by introducing key features like Chat, Training, WhatsApp integration, and AI based personalized interventions.
- Improved internal operational efficiency by 25% via workflow automation, API integration, and implementing AI-based 'task approval' workflow automation (35% success rate).
- FlexportProduct Manager – Financial Platform (FinOps)LOGISTIEK & SUPPLY CHAINmaart 2021 - oktober 2022 (1 jaar en 7 maanden)Amsterdam, Netherlands• Led the development of the internal 'Flexport Financial platform', streamlining operations for Procurement, Billing, Accounting, Pricing, and Invoicing teams, while mentoring 2 junior PMs.• Scaled the 'Shipment Costing Module,' enabling accurate procurement cost tracking ($3.2B) and achieving month-end accounting reporting accuracy of 90% and reducing manual efforts by 60%.• Launched the 'Dispute detection tool,' automating the 2-way match process to reduce cost leakage by 18% and decrease human touch points from ~45 to ~25 per bill.• Built the 'Invoice-Bill Reconciliation tool' (with the Invoicing team), reducing revenue leakage by 7% and automating invoice creation (decreasing human touch points from ~20 to ~12).• Spearheaded a company-wide IT transformation project to improve operational efficiency by 18%, and built Looker analytics dashboards to provide insights into cost & revenue operations.
- Feedback CompanyProduct Manager – B2B Enterprise SaaSE-COMMERCEnovember 2019 - februari 2021 (1 jaar en 3 maanden)Utrecht, Netherlands• Led a 10-person cross-functional team (developers, architects, designers) managing a B2B enterprise SaaS product, scaling the platform across 6,000+ SMEs with +$2.8M ARR and +20% YoY growth.• Launched new product lines such as 'Item review', 'Widgets', 'webshop API integrations', 'Insights module' etc. to boost upselling +18%, new business sign up by +15% and CSAT and NPS scores by +23%.• Acted as the 'Product Owner' managing Vision → Strategy → Roadmap → Backlog → Epics → User Stories. Aligned requests from Marketing, Customer Support, Operations and Tech teams.
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Opleidingen
- Master of Business AdministrationUniversity of Pittsburgh2010Master of Business Administration
- Bachelor of EngineeringUniversity of Pune2004Bachelor of Engineering
Diploma's
- Certified Scrum Product OwnerScrum Alliance2017