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Werkervaring
- Santander Consumer Finance BeneluxUX DesignerBANKEN & VERZEKERINGENmei 2024 - Vandaag (2 jaren en 1 maand)Utrecht, Nederland- Led UX improvements for financial platforms, optimizing onboarding and authentication processes, reducing time-to-complete by 22%.- Redesigned complex financial workflows to enhance clarity and reduce user friction, decreasing errors by 25%.- Applied A/B testing and data-driven design strategies to improve conversion rates by 26%.- Ensured consistency and scalability by working within established design systems in Figma.
- Babel Group (main client: Santander Consumer Bank Germany)UX DesignerCONSULTANCY & AUDITINGmaart 2021 - april 2024 (3 jaren en 1 maand)Madrid, Spanje- Led the UX design for a financial contract management platform, refining user roles and access rights to ensure secure, intuitive interactions.- Transformed the MySantander app, boosting user satisfaction by 30% post-launch.- Facilitated workshops with stakeholders to define workflows and improve design clarity for compliance-heavy processes.- Developed a scalable design system, enhancing usability and consistency across digital products.
- B&V Real Estate AdvisorsUX designerVASTGOEDmaart 2020 - maart 2021 (1 jaar)Seville, Spanje- Redesigned the company website, increasing lead conversion rates by 40%.- Improved site navigation and information architecture, reducing bounce rates by 30%.
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Opleidingen
- Master in Digital Product DesignThe Hero Camp2024
- Master's Degree in UX & Design ThinkingEuropean University of Madrid2020