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Ron BruinenRB

Ron Bruinen

Product owner/manager | 7 jaar; DPG,TransLink,ING

€ 880/dag
Den Haag, NL
8-15 jaar

Gemiddelde responstijd: 1 uur

Over Ron

14 years of IT experience, over 7 years of product experience;
- TransLink, product manager OVpay personalisation
- ING Bank, product manager onboarding
- Felyx, e-moped sharing, product owner mobile app
- Fikks, finance nonprofit, product owner mobile app
- Ahold, product owner intranet

Graduated Master of Science at TU Delft. Analytically strong and creative, calm and upbeat.

Proven success in improving conversions, retention and customer satisfaction.

What's next? Some preferences:
- 4 days a week, hybrid, Randstad
- Industries that interest me: Mobility, finance, NGO, energy, labour, food retail, and more

Let's get in touch.
  • Nederlands

    Tweetalig / moedertaal

  • Engels

    Tweetalig / moedertaal

Kan op locatie werken
Den Haag (tot 50km), Amsterdam (tot 50km), Rotterdam (tot 50km)

Werkervaring

  • ING Bank N.V.
    product manager onboarding
    BANKEN & VERZEKERINGEN
    februari 2023 - december 2023 (11 maanden)
    Amsterdam, Nederland
    Freelance product manager for onboarding of new ING clients in branches and on mobile. Working with a frontend and backend team. Main product is onboarding of minors via mobile (enhanced web view), for thousands of minors a week, improving conversion and customer experience.
    Product Management Data analyse
  • felyx
    Product owner mobile app
    TRANSPORT & LOGISTIEK
    februari 2022 - december 2022 (10 maanden)
    Amsterdam, Netherlands
    Working with a team of Android and iOS developers, QA and design to improve the felyx app. Making it easy and reliable for customers to register, find rides, start/end rides and pay. For example, to quickly start a moped, QR codes were added to our mopeds and a scanner implemented in the felyx app. This was quickly adopted, within a few weeks after launching, 12% of all rides were started in this way, tens of thousands of trips per week. The felyx app is the highest rated and most rated e-moped sharing app for both iOS and Android in The Netherlands, Belgium and Germany.
    Mobiele Applicatie Product Management
  • fiKks
    Product manager mobile app
    februari 2020 - januari 2022 (1 jaar en 11 maanden)
    Utrecht, Netherlands
    I was responsible for app and backend development, analytics and tech strategy and partnerships.
    - Transformation of development process (native mobile and backend engineers) to agile scrum
    - Increased registration conversion with 12 percentage points and the amount of debtors who get out of debt worries by 50%
    - Focus on user experience; Set up customer panels, debtor-buddy chat and video calling, and the community for our 1000 buddy's
    - Improved privacy, security, performance and analytics (KPI's, GA configuration, funnel and event tracking)
    - Co-founded the Social Fintech Alliance From summer 2021 onwards, I also worked on the new Geldfit platform, since Fikks activities were acquired by NSR. I lead product vision, strategy and roadmap. Fikks is a platform and app connecting over 1000 trained volunteers to people with money troubles.

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Opleidingen

  • Master of Science
    Technische Universiteit Delft
    MSc, Mechanical Engineering
  • Bachelor of Science
    Delft University of Technology
    BSc, Aerospace Engineering

Vaardigheden

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