Omschrijving

I’m a Fractional Operations & Strategy Partner helping early-stage and scaling tech startups build stronger operating systems, streamline execution, and accelerate growth; particularly teams that value a human-centered, values-driven approach.

My work has delivered measurable outcomes including +30% sales effectiveness, +35% productivity gains, −25% delivery costs, and +50% customer satisfaction across multi-site operations.

I partner with founders and leadership teams through fractional support, interim leadership, and project-based engagements (typically 1–3 days/week or 0–6-month missions), often stepping in during phases of growth, transition, or execution pressure.

Talen

Frans
Tweetalig / moedertaal
Engels
Vloeiend
Spaans
Beperkte professionele capaciteit
Nederlands
Basiskennis

Voorkeuren voor werkplek

Uitsluitend remote

Werkt voornamelijk remote

Marine Carton Freelance
Freelancer
juni 2024 - Vandaag (2 jaren en 2 maanden)
Amsterdam, Nederland
Advised on supply-chain optimisation and inventory turnover for Initial K (multi-brand retail & experiential concept), reducing lead times and improving cash flow
Designed and executed a customer-centric sales and events strategy, driving +30% in-store sales and +25% online growth, while strengthening brand positioning and community engagement
Optimised social media and content operations for a Netherlands-based retreat venue by building a structured content calendar, streamlining asset management, and improving publishing cadence
Conducted qualitative user research for a mental-health app across content, journaling, and community features; synthesised insights on therapeutic impact and behaviour change into actionable recommendations
Built a vetted, launch-ready database of North American veterinary clinics via web scraping and structured research; documented repeatable processes to accelerate go-to-market execution
Co-organised holistic retreats in the Netherlands, owning logistics and participant experience to support high-touch, values-driven programming
Strategic planning User Research AI Automation Content marketing Events
NextWave-Infinium,
Chief of Staff
HIGHTECH
oktober 2023 - Vandaag (2 jaren en 10 maanden)
Amsterdam, Netherlands
Partnered with founders and leadership to drive strategic initiatives across growth, operations, and partnerships, supporting scale-up execution
Designed and implemented process improvements and operating rhythms, improving cross-functional alignment and execution speed
Built and rolled out sales enablement programs and playbooks, contributing to a +30% increase in sales effectiveness
Acted as a connective layer across teams, enabling leadership focus and operational clarity
Procesbeheer Groeistrategie Sales funnel event manager Process facilitation
Gofetch (FuturePet),
Director of Operations
HIGHTECH
april 2021 - september 2023 (2 jaren en 5 maanden)
Vancouver, BC, Canada
Led a multi-site team of operations professionals, resulting in a 50% improvement in customer satisfaction
Developed and monitored key performance indicators (KPIs) to measure operational performance, resulting in improved decision-making
Collaborated with cross-functional teams to develop and implement process improvements, resulting in a 35% increase in productivity.
Contributed to the successful expansion of the customer base and development of key partnerships.
Procesbeheer Operational Optimisation Process facilitation Klantrelatiebeheer (CRM)