Over Glenn
Nederlands
Tweetalig / moedertaal
Engels
Vloeiend
Frans
Vloeiend
Werkervaring
- ExactFitOwnerPUBLIEKE SECTORmei 2013 - Vandaag (13 jaren en 1 maand)Antwerpen, BelgiëWith over 23 years of IT and business analysis experience, I serve as the essential bridge between business and IT departments. As a Senior Business Analyst and Digital Transformation Consultant, I think strategically alongside leadership teams to shape their digital future.My expertise lies in guiding organizations through their complete digital transformation journey. I help clients navigate the complex landscape of IT solutions - whether developing custom applications or selecting off-the-shelf products. By thoroughly analyzing business needs and translating them into clear requirements, I ensure organizations make informed decisions that align with their strategic goals.I excel at establishing acceptance criteria in close collaboration with business stakeholders, then using these criteria to evaluate and select the most suitable solutions. From RFI/RFP processes to final implementation, I ensure chosen solutions truly meet business needs. My experience spans GDPR compliance projects, digital archiving, AI-driven document processing, ECM implementations and M365 governance.What sets me apart is my ability to translate technical complexity into understandable business language, while transforming strategic business visions into feasible technical requirements. I've refined this skill working with clients such as RIZIV, NMBS, YPTO, NIRAS, Belgoprocess, Document Dialog, DSV and VYGONMy approach is always customer-centric and solution-oriented, focusing on practical results that deliver real business value.
- Document DialogImplementation ConsultantMEDISCHE SECTORmaart 2012 - mei 2013 (1 jaar en 2 maanden)Heverlee, BelgiëRole: Digital Transformation Consultant (initially internal employee, freelancer from 2013)Context: Digitization of administrative and document-related processesKey Responsibilities:
- Conducted stakeholder interviews to capture business requirements and document as-is processes
- Analyzed existing workflows to identify bottlenecks and design optimized to-be digital workflows
- Implemented automatic invoice processing solutions by digitally handling invoice fields, zones and line items
- Created process models and translated business needs into technical specifications
- Managed various document types and metadata structures within Lexmark software solutions
- Bridged the gap between business stakeholders and technical teams
- Provided comprehensive training and change management support to ensure user adoption
- Document Dialog - ReadSoft UKDocuments Automation ConsultantBANKEN & VERZEKERINGENoktober 2012 - juni 2013 (8 maanden)Swindon, Verenigd KoninkrijkRole: Digital Transformation ConsultantClient: Nationwide (one of the UK's largest banks)Partner: ReadSoft UKTechnology: ReadSoft Documents for process automationProject Context:As part of Document Dialog's international expansion, I worked on a strategic document automation project for Nationwide, one of the UK's biggest banks. This engagement marked a significant milestone in developing my cross-border BA capabilities while working with enterprise-level financial institutions.Key Responsibilities:
- Designed automated document capture and processing solutions using ReadSoft Documents platform
- Collaborated with ReadSoft UK partners to ensure solution alignment with Nationwide's compliance and security standards
Aanbevelingen
Wees de eerste die Glenn aanbeveelt
Help deze freelancer om te schitteren door te vertellen hoe het is om met hem of haar te werken.
Deze freelancerprofielen matchen ook met zoekopdracht.
Agatha Frydrych
Backend Java Software Engineer
4.7
(3)
2
Baptiste Duhen
Fullstack developer
4.6
(4)
5
Amed Hamou
Senior Lead Developer
4
(2)
7
Audrey Champion
Web developer
4.3
(3)
4
Opleidingen
- Certificate of participation, Digital LeadershipVlerick Business School2019Certificate of participation, Digital Leadership
- Bachelor of EducationKatholieke Hogeschool Mechelen2000Bachelor in Education, Mathematics and Computer Science