Over Robert Michaël
I lead complex customer, finance and supply chain transformations where strategy, governance, cutover & executive decision-making determine success
PROFESSIONAL SUMMARY
- 20+ yearsleading high-riskglobal customer,finance & supply chain transformations
- Trusted advisor translating strategy into controlled execution in regulated corporate and public-sector environments, including public authorities and public–private ecosystems
- Operate primarily at Level 2–3 transformation complexity (L1: Technology Implementation, L2: Product & Operating Model Transformation and L3: Business Model Transformation) while maintaining full delivery governance at every level of the organisation.
WHAT I AM BROUGHT IN FOR
- Set governance& decision cadence during scale-up and cutover
- Absorb execution riskand stabilize delivery
- Translate complexity into executive trade-offs(CFO/CIO/CPO)
- Kraft Heinz: Global Supply Chain Finance (integration ERP/Bank of America tool). Restored governance an dexecutive decision-making in a global SCF transformation. Aligned Finance, IT, Treasury and banking partners →€100M+ working capital unlocked and stable operations.
- Yamaha Motor Europe: Greenfield B2B2C Customer Platform (CRM, e-Commerce). Pan-European digital transformation(14 branches / 20 countries). End-to-end customer and dealer journeys (warranty, test rides, CPQ). PIM/DAM/CMS/ERP/Mobile integrations→ higher conversion and dealer engagement.
- Philips Health: Global NPI-to-Cash (CRM/CPQ/ERP). Enterprise rollout and go-live stabilization. Enabled 2,289+ users through adoption, training and change → rapid stabilization and business continuity.
SIGNATURE RESULTS
- €5.1B business value protected with controlled cutover, governance & go-live across 2,289 users (Philips Health, NPI-to-Cash).
- Executive decision-making restored across public-sector multi-partner ecosystem (WeCity/ IenW) reinstating governance in a high-complexity regulatory environment.
Nederlands
Tweetalig / moedertaal
Engels
Vloeiend
Kan op locatie werken
Amsterdam (tot 50km)
Werkervaring
- Kraft Heinz Company - US (Kraft Heinz Company)Freelance Program Governance Lead | Supply Chain Finance | GBS Portfolio MgtVOEDSELINDUSTRIEmei 2025 - januari 2026 (8 maanden)Amsterdam, NederlandOwned end-to-end program governance and decision cadence for a global Supply Chain Finance transformation within the GBS portfolio, spanning EU, China, Indonesia, and Brazil.Acted as single point of accountability for execution integrity across regions, balancing Finance, Procurement, IT, Banking partners and GBS operations.Drove executive decision-making by consolidating regional risks, dependencies and cutover constraints into clear trade-offs for senior leadership.Led program-level risk, cutover and escalation management, including parallel-run implications, regulatory considerations and regional readiness.Established and validated governance structures, sprint cadence and review forums, ensuring alignment between global strategy and local execution.Enabled benefits realization and controlled scale-up, using AI and automation to remove PMO noise and focus leadership on decisions and risk.Reporting line:Global Head of Procurement Finance Transformation · Global Transformation Lead GBS
- ProrailFreelance Program ManagerPUBLIEKE SECTORmei 2024 - mei 2025 (1 jaar)Utrecht, NetherlandsProRail – Innovation / StrategyPortfolio & Program Management + Project Management Office
- Reporting out to Director Innovation, delivering portfolio & program mgt support to Digital Program Teams
- Reporting out to CFO, successfully managed bi-weekly Bestuurlijk Resultaat Team Digitalisering meeting w/ CFO, and directors ICT, Strategy, Innovation and Procurement on progress of Digital Transformation Program
- FDMediagroepFreelance Project ManagerPERS & MEDIAdecember 2023 - maart 2024 (3 maanden)Amsterdam, NH, NetherlandsFD Mediagroep – Digital Delivery, Digital Project Management, Strategy & Governance
- Reporting out to CIO, successfully delivered SF 3.0 project's softlaunch within schedule and budget of FDMG's Salesforce Automation (SFA) to migrate current SAP ERP (source system) orders to and synchronize with new Salesforce (target system), prepared for new Configure Price Quote (CPQ) data model
- Successfully delivered 'lift & shift' SAP CRM capabilities to Salesforce org
- Successfully managed change & adoption of Key Users with guided testing (demo + sync testing), business regression testing and user acceptation testing
- Successfully validated data migration completion with key stakeholders (Data & Analytics Team)
Beoordelingen
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Opleidingen
- MSc in Public Administration and TechnologyUniversity of Twente1997MSc in Public Administration and Technology
- Prince2 - Accenture Delivery Methods (FacultyAccenture Core Consultants School2009Prince2 - Accenture Delivery Methods (Faculty
Diploma's
- Project Management Professional (PMP)®Project Management Institute2019