Daniela Hauser

As an independent consultant, I partner with cross-functional teams to improve efficiency, reduce friction in revenue workflows, and increase team productivity through better system design. I support teams in optimizing revenue operations, knowledge systems, and AI-enhanced processes.

⚫ Led cross-functional projects to reduce back-office workload in sales & service

⚫ Improved CRM workflows, automated approval flows, and created internal knowledge hubs

⚫ Developed custom GPTs to improve SOP access, client onboarding, and team documentation

At Harman, I acted as a cross-functional process integrator focused on improving sales operations and streamlining back-office workflows as well as a Sales Coordinator.

⚫ As a Salesforce super user, I led multiple initiatives to increase CRM adoption, enhance reporting accuracy, and reduce manual workload across sales and support teams.

⚫ Automated recurring reporting processes, reducing time spent on report creation by 20% and improving decision-making speed for sales leadership.

⚫ Designed and implemented Salesforce Knowledge Cloud for 40+ team members, enabling easier access to internal information and improving service response consistency.

⚫ Identified and automated key back-office tasks in the sales process, resulting in a 15% boost in team productivity.

⚫ Delivered hands-on training to internal stakeholders, reducing onboarding time for new Salesforce users by 30% and increasing overall tool adoption.

In this short-term role, I focused on improving access to market insights and streamlining internal reporting workflows. Working within the marketing department, I analyzed consumer travel trends and optimized the way research data was collected, stored, and used across teams.

⚫ Improved the internal information management system, reducing time to access critical data by 40% and enabling faster reporting cycles.

⚫ Analyzed consumer behavior data to support more targeted marketing strategies.

⚫ Enhanced the overall efficiency of report generation processes, cutting delivery time by 30% and improving internal responsiveness.