Chaimae C.

•Contributed to the development of the company’s catalog, including structuring, updating, and expanding the service offerings.

•Led a process optimization project using VSM (Value Stream Mapping) to improve operational efficiency.

•Managed a project team, coordinating tasks, facilitating workshops, and ensuring progress tracking.

•Oversaw project costs, including budget planning, resource optimization, and financial monitoring.

•Handled recruitment, from identifying hiring needs to candidate selection, interviews, and onboarding.

•Conducted annual performance reviews and supported employees in their career development, including goal setting and competency growth.

Manage a team of 102 collaborators Responsible of 9 projects (quality projects) Plan and control projects cost for several projects Perform project reviews meetings with customers Manage non-conformities reported by customers Ensure the quality and on-time delivery of quality services/deliverables Manage and resolve project risks & problems Bring business to company Train collaborators and develop their careers

Conduct job interviews and recruit new collaborators

Manage a team of 52 collaborators Responsible of 5 projects (quality projects) Plan and control projects cost Perform project reviews meetings with customers Manage non-conformities reported by customers Ensure the quality and on-time delivery of quality services/deliverables Manage and resolve project risks & problems Bring business to company Train collaborators and develop their careers Conduct job interviews and recruit new collaborators Prepare and perform annual professional collaborators interviews

Develop the Quality projects offers (Product & Project) Improve the process of the quality department