Over Arjen
Duits
Tweetalig / moedertaal
Nederlands
Tweetalig / moedertaal
Engels
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Werkervaring
- AI Compliance AcademyFounderjanuari 2025 - Vandaag (1 jaar en 5 maanden)Bilthoven, Nederland• • Guiding organisations through the transition to responsible AI usage.• • Training and advisory platform helping organisations build AI literacy and governance in line with the EU AI Act. Delivering in-company training programmes (AI literacylevels 1 & 2) on a one-day-per-week basis, alongside freelance engagements. Available for retention/CRM roles 4 days per week.
- Ncardia Services BVHead of Brand & CRM a.i.BIOTECHNOLOGIEjanuari 2022 - januari 2024 (2 jaren)Leiden, Nederland• • Owned the HubSpot CRM end-to-end: lifecycle flows, email campaigns, segmentation, and marketing automation across the full customer journey.• • Defined and tracked KPIs; built a structured reporting cadence to leadership, with measurable improvements in campaign performance and engagement.• • Coached the team in data-driven working; the marketing and CRM operation now runs fully independently and at scale.
- Merck KGaAGlobal Head of Corp. Comms & BrandingPHARMACEUTISCHE INDUSTRIEjanuari 2020 - januari 2022 (2 jaren)Darmstadt, Duitsland• • Project: Global digitalisation of PR and brand communication processes for 50,000+ employees.• • Execution: Harmonisation of digital infrastructure and brand compliance in complex global markets.• • Impact: Increased operational efficiency by streamlining international workflows and tools.
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Opleidingen
- Marketing Management (MBA level)Marketing Management (MBA level)
- HEAO-CEHEAO-CE
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