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Gavin DouglasGD

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Over Gavin

I'm a senior transformation consultant who turns complex, disconnected businesses into streamlined, integrated operations. Over 25 years I've led end-to-end ERP implementations across SAP S/4HANA, NetSuite, IFS, Dynamics 365, and Acumatica — not as a technical configurator, but as the person who redesigns how a business works and then builds the systems to support it.
My career has been defined by cross-functional delivery: I've rolled out ERP across 9 countries for NewCold, completely re-engineered every operational function at Digital Planet from finance to warehouse floor, and served on the senior leadership team at Ingram Micro. I lead at the intersection of technology, process, and people — aligning stakeholders from C-suite to shop floor, managing teams of 50+, and owning budgets north of €30M.
What clients get when they work with me is someone who doesn't just deliver a system — I deliver a business that works differently and better than it did before. If you need an ERP strategist, a transformation lead, or someone who can walk into operational chaos and create order, that's exactly where I thrive.
  • Engels

    Tweetalig / moedertaal

  • Afrikaans

    Tweetalig / moedertaal

  • Nederlands

    Beperkte professionele capaciteit

Kan op locatie werken
Hilversum (tot 50km)

Werkervaring

  • Independent Consulting
    ERP & Transformation Consultant
    DIGITAAL BUREAU & IT-CONSULTANCY
    juni 2025 - mei 2026 (11 maanden)
    Hilversum, Nederland
    • • Delivered multi-SaaS implementations across Europe, covering full solution lifecycle from requirements through deployment.
    • • Designed BPM frameworks and embedded Lean Six Sigma methods, reducing cycle times and operational waste for clients across diverse industries.
    • • Trained and coached cross-functional teams to adopt new ERP-enabled processes in finance, supply chain, and manufacturing.
    • • Supported transformation programmes across EMEA with scalable, compliant solutions.
    AI Automation AI Agent Mobile application Product management Technical project management
  • Tyndale Theological Seminary
    Director of Information Technology
    ONDERWIJS & E-LEARNING
    januari 2025 - juni 2025 (5 maanden)
    Badhoevedorp, NH, Netherlands
    • • Directed the enterprise-wide digital campus transformation for an internationally accredited institution (85+ nationalities), designing and delivering the full IT strategy, architecture, and implementation roadmap.
    • • Piloted a Drupal-based LMS/SIS integrated with Google Workspace and OAuth2-based SSO, building role based dashboards and analytics for operations, students, and faculty serving 500+ users.
    • • Partnered with academic leadership and external vendors to align technology delivery with institutional strategy, cybersecurity requirements, and compliance standards.
    • • Modernised core academic and administrative processes, improving data transparency and service delivery across the institution.
    End-to-End Digital Transformation Stakeholder & Change Management SSO Cybersecurity CMS
  • NewCold
    Implementation Product Owner & Programme Lead (APMO)
    LOGISTIEK & SUPPLY CHAIN
    september 2023 - december 2024 (1 jaar en 3 maanden)
    Breda, NB, Netherlands
    • • Led enterprise-scale implementation projects for the world's 3rd-largest automated cold-chain logistics provider, directing cross-functional teams of 50+ and managing €30M+ programme budgets across greenfield facility startups in 9 countries.
    • • Designed, adopted, and deployed the global Agile Project Management Office (APMO) from scratch, embedding Scrum practices and standardised frameworks using Monday, MIRO, MS Planner, and MS 365.
    • • Drove ERP and WMS design, configuration, and implementation across automated cold-storage sites, integrating SAP, NetSuite, IFS EAM, Ultimo, and bespoke WMS with MHE systems (cranes, conveyors, robotics, PLCs).
    • • Standardised global SOPs, risk management frameworks (physical security, cybersecurity, H&S), and KPIs for FAT, SIT, JIT, and SAT, reducing operational variance by 35% across all sites.
    • • Acted as key interface between executive leadership, customers, technology partners, and operational teams, delivering enterprise-scale digital transformation aligned with long-term business strategy.
    • • Received Outstanding Level 4 performance rating within first 4 months.
    Cross-Functional Leadership Agile method Change Management product owner QA testing

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Opleidingen

  • B.Eng
    IU International University of Applied Sciences
    B.Eng
  • Bachelor of Commerce
    University of South Africa (UNISA)
    2011
    Bachelor of Commerce

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