Ebrahim Jamshidi

I am a reliable and service-oriented IT Support & Systems Specialist with over 7 years of hands-on experience supporting users, systems, and networks in professional environments.

I help small and medium-sized businesses maintain stable, secure, and efficient IT operations without the need for a full-time IT employee.

🔧 What I help you with

IT support (Tier 1 & Tier 2)

Microsoft 365 & email administration

Active Directory & user management

Network & VPN troubleshooting (TCP/IP, DNS, DHCP)

Remote access & endpoint support

IT documentation and user training

🌐 How I work

Clear communication (no unnecessary jargon)

Fast response and structured problem-solving

Flexible support: project-based or monthly retainers

Independent and reliable collaboration

🎯 Who I work with

SMEs (5–50 employees)

Startups and growing teams

Companies needing dependable IT support without internal IT staff

My goal is simple: keep your IT running smoothly so you can focus on your business.

If you’re looking for a trusted freelance IT support partner, feel free to get in touch for a short introductory call.