Swetha Amuru

• • Built dynamic dashboards in Power BI analyzing revenue, customer behavior, and regional trends, contributing to a 10% increase in revenue and 15% boost in retention.

• • Delivered two reports that led to a 10% rise in active users and a 15% proVit increase.

• • Developed 3 Power BI dashboards by integrating MySQL data with Power Query, implementing row-level security (RLS) and auto-refresh schedules—cutting manual effort by 30%.

• • Cleaned and modeled 500K+ records from 8 modules; built 10+ KPIs with DAX for monitoring eligibility, performance, and summaries.

• • Aggregated summary tables to enhance dashboard performance (30% faster load time), and improved workload tracking, reducing case resolution time by 18%.

• • Performed data cleansing and bug detection during reporting migrations, boosting accuracy by 30%.

• • Created SQL-based reports and Excel dashboards (PivotTables, charts), increasing decision-making speed by 50%.

• • Conducted UAT, identifying 15+ critical issues, saving 20 hours/week. Contributed insights to 3 CSR initiatives, reducing carbon footprint.