Over Michał
Engels
Tweetalig / moedertaal
Pools
Tweetalig / moedertaal
Nederlands
Basiskennis
Werkervaring
- SMART TechnologiesJunior RMA Loss & Prevention Analystoktober 2021 - maart 2025 (3 jaren en 5 maanden)Venlo, Nederland
- Work with stakeholders to identify key drivers and align reporting with business needs
- Build and maintain Power BI and Excel reports; create KPIs, time studies, and ad‑hoc analyses (spare parts, repair cost/unit, No Fault Found, regional trends).
- Maintain up‑to‑date process docs and pursue continuous knowledge improvement.
- Act as subject matter expert on RMA and loss‑prevention projects and support ad‑hoc information requests.
- Manage Return to Vendor shipments, global asset recoveries, and daily RMA support.
- Deliver reporting updates, train users on tools and processes, and drive action from findings.
- Gather large datasets, transform them into actionable insights, and keep a catalogue of reports and cadences.
- Recommend better reporting and analytics practices; propose opportunities and options for change.
- JUSDA EuropeProcess engineerjanuari 2021 - september 2021 (8 maanden)
- Creating and maintaining reports (KPI, P&L, etc.)
- Warehouse optimization processes
- Data analysis
- Creating and maintaining internal documentation
- Customer Service & Operations support
- Software & Hardware support
- Working with various systems/softwares (Oracle Cloud WMS, EISOD)
- JUSDA EuropeGroup Leader/Inventory Controldecember 2018 - januari 2021 (2 jaren en 1 maand)Wijchen, GE, Netherlands
- Monitor inbound/outbound orders and operational activities and troubleshoot problems
- Monitor and manage stock levels
- Perform daily counts/yearly stock reconciliations
- Administrative work (creating various reports/memos – cycle count reports, KPI reports, MBR reports, etc.)
- Cooperate with all relevant departments
- Day-to-day customer assist (direct customer contact)
- Customer Service/OSG cooperation/support
- Handling returns
- Perform maintenance (printers, PC setups, etc.)
- Support/control rework jobs
- Daily work planning (arranging staff, tasks distribution)
- Various duties as assigned
Aanbevelingen
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Opleidingen
- Bachelor of Arts (B.A. Degree)PWSZ Piła2011Bachelor of Arts (B.A. Degree)