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Chantal EhlenCE

Chantal Ehlen

Operations, Project & Process Management

€ 500/dag
Amsterdam, NL
15+ jaar

Gemiddelde responstijd: 1 uur

Over Chantal

Senior program and project management professional with 20+ years of experience supporting complex initiatives across NGOs, healthcare, education, public-sector organisations, and scaling businesses. I bring structure to ambiguous, multi-stakeholder environments and support leadershipteams with decision-making, delivery coordination, partner and vendor selection, and execution readiness. My experience includes working closely with technical system teams to assess feasibility, delivery risk, and alignment between operational requirements and system capabilities. I’m known for calm leadership, sound judgment, and the ability to translate strategic, technical, and operational input into clear, workable next steps. Alongside this, I work with AI tools and automation platforms to reduce manual work, improve efficiency, and streamline operations without adding headcount. My approach combines operational leadership, process optimisation, behavioural psychology, and system design — I don’t just design systems; I make sure they actually work in day-to-day operations.
  • Engels

    Vloeiend

  • Nederlands

    Tweetalig / moedertaal

Uitsluitend remote
Werkt voornamelijk remote

Werkervaring

  • AUTHRION CONSULTANTS
    FRACTIONAL OPERATIONS LEAD
    maart 2026 - Vandaag (3 maanden)
    Translating the conceptual framework into structured operational processes and delivery workflows across planning, execution, and reporting. Developing a value translation framework and matrix to convert consulting value, effort, and deliverables into credits. Established and documented process controls to ensure information-security compliance (ISO standards) within the application environment, aligning operational workflows with security and governance requirements
  • DFISC
    PROJECT MANAGER / BUSINESS ANALYST (ERP / CRM)
    mei 2025 - Vandaag (1 jaar en 1 maand)
    Key contributions Led optimisation of an existing CRM by aligning workflows, processes, and system configuration with business requirements Conducted stakeholder interviews and developed functional designs to clarify needs and constraints Assessed system fit, scalability, feasibility, and long-term viability Defined business requirements and procurement decision criteria for future system selection Supported evaluation of system options and vendors based on operational fit and delivery risk Maintained an independent, non-implementing advisory role
  • AMSTERDAM UMC (ACADEMIC HOSPITAL)
    RESEARCH PROJECT MANAGEMENT & DELIVERY SUPPORT
    februari 2025 - Vandaag (1 jaar en 4 maanden)
    Support a department of over45 Medical Researchers within the Women's Health Department of the Amsterdam UMC

    Key contributions Managed project and programme workflows from ideation through execution and valorisation Supported leadership and principal investigators in planning, prioritisation, and decision-making Coordinated stakeholders across research, finance, legal, ethics, and external partners Structured roles, responsibilities, decision points, and documentation standards to improve clarity and consistency Prepared summaries, analyses, and recommendations to support leadership-level decisions Designed a comprehensive programme management and governance frameworkfor complex PPP initiatives, enabling lifecycle control, decision-making, compliance, and reporting in line with donor and consortium requirements.

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Opleidingen

  • HEAO, Commerciële Economie
    Hogeschool Zuyd
    2004
    Bachelor opleiding
  • NIMA
    ISBW
    2000

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