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Ahmed M.AM

Gemiddelde responstijd: 1 uur

Over Ahmed

I help small hosting companies, ISPs, and datacenters organize
their infrastructure and create operational documentation.

Services:
- Infrastructure cabling design & documentation (copper & fiber)
- Hardware installation, testing, and repair
- Datacenter operations procedures & runbooks
- System monitoring setup & documentation
- Infrastructure audit & optimization

Background:
- 18+ years managing critical infrastructure
- Designed and implemented 14-rack Tier III datacenter
- Currently Test Technician at SuperMicro Netherlands
- ITIL 4 & PRINCE II certified
- Expert at turning chaotic infrastructure into organized systems

Why Work With Me:
- Practical, hands-on experience (not just theory)
- Detail-oriented & excellent documentation
- Available for evening & weekend projects (remote)
- Fluent in English, French, and Arabic

Perfect For:
Companies testing server deployments, infrastructure teams building
operational procedures, organizations documenting infrastructure,
datacenters needing professional documentation.

Languages: English, French, Arabic (native)
C
  • Frans

    Vloeiend

  • Engels

    Vloeiend

  • Arabisch

    Tweetalig / moedertaal

Kan op locatie werken
Tilburg (tot 50km)

Werkervaring

  • SuperMicro
    Test Technician
    IMPORT & EXPORT
    augustus 2024 - Vandaag (1 jaar en 10 maanden)
    's-Hertogenbosch, Nederland
    - Spent 1 month assembling 20+ servers daily to build hands-on experience before
    transitioning to testing.
    - Tested and validated 30+ servers per day with both standard and custom
    configurations.
    - Performed firmware updates on 40+ servers daily to ensure optimal performance.
    - Created a knowledge base documenting recurring issues and solutions during
    testing.
    - Built a configuration file system to speed up testing processes and improve
    accuracy.
    2. Hardware installation, testing and repair
  • ICOSNET
    Engineering and Cloud Infrastructure Manager
    augustus 2017 - september 2023 (6 jaren en 1 maand)
    Algeria
    • Successfully managed up to 800K budget Data Center and Cloud projects and successfully achieved the scheduled goals
    • Designed and executed 2 Datacenter Tier III implementations with partners, achieving a 30% cost reduction and 99.998% infrastructure availability
    • Set and deployed multiple cloud platforms following best practices, enhancing and expanding the product catalogue and boosting company revenue by 10%
    • Worked with team and supervised legacy platform migration and upgrade, reducing customer complaints by over 50%
    • Automated product delivery and routine tasks, enhancing operational efficiency by 30%
    • Fostered a culture of adherence to best practices and attention to detail, improving platform stability by over 60%
    • Implemented comprehensive preventative maintenance protocols, enabling the company to maintain a 99.99% SLA for customers
    • Improved the customer service escalation process, granting 100% autonomy to resolve customer tickets in levels 1 & 2 promptly
    • Developed a monitoring system with the team, facilitating quick identification and proactive resolution of issues
    4. Datacenter Operations 5. System monitoring 3. Documentation (process, guide, technical proposition and diagram)
  • ICOSNET
    Technical Operation Manager
    augustus 2015 - juli 2017 (1 jaar en 11 maanden)
    Algeria
    • Optimized the existing WiMAX network with a team of 2 engineer and 5 technicians, expanding the coverage to 80%
    • Densified the WIMAX network with 15+ base stations, acquiring 50+ new customers across 5 regions
    • Managed a team of 20+ employees efficiently delivering internet lines, VoIP services, and web-hosting solutions with high quality and efficiency
    • Enhanced the engineering project delivery process, achieving a 90% acceptance rate within the department
    • Ensured the reliability and the performance of the various telecom, VOIP, and web hosting infrastructure upheld the 99.99 SLA for customers
    5. System monitoring 1. Infrastructure Cabling (cooper and fiber)

Aanbevelingen

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Opleidingen

  • PRINCE 2 FoundaƟon cerƟfied PeopleCert
    2023
    PRINCE 2 FoundaƟon cerƟfied PeopleCert
  • ITIL 4 FoundaƟon
    cerƟfied
    2026
    ITIL 4 FoundaƟon

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