- IVC EvidensiaVoip Solution Architect & Technical Project ManagerMEDISCHE SECTORmaart 2024 - oktober 2024 (7 maanden)Vleuten, Nederland• Responsible for the architecture, migration and implementation of telecommunications of over 300 formerly independant operating veterinarian clinics across the Netherlands, towards a unified telecommunication voip solution based on Broadworks.• Responsible for the migration and implementation of former independently operating local enterprise networks and breakout internet connections towards a single unified solution for all migrated clinics.• Responsible for both designing and in depth programming of all implemented clinics as well as additionally providing clinics with custom written manuals and documentation per implementation in after-care• Managing a team of 8 on-site IT engineers during implementations while teaching them the inner workings of Broadsoft and Voip communication systems during the process.• Technical specialization:o Architecture, migration and implementation of Broadsoft based telecommunication solutions.o On-demand design, implementation and aftercare per clinic based on specific needs..
- Vigo Groep, NetherlandsMicrosoft Azure & Cisco SD-WAN SpecialistMEDISCHE SECTORjuli 2023 - januari 2024 (6 maanden)• Responsible for 3rd line troubleshooting and assisting Vigo Groep’s 1st and 2nd line technical support engineers in 3rd line end user support cases.• Implementing and managing of various Microsoft Azure based solutions and projects• Technical design and oversight on external suppliers implementing new Cisco Meraki based SD-WAN solution for 300+ previously MPLS interconnected sites.• Technical specialization:o Cloud implementations and 3rd line troubleshooting of Microsoft Azure, 365 as well as a broad variety of general IT components.o Specialization in Cisco Meraki SD-WAN solutions.
- Into, Netherlands3rd Line Cloud Support Engineer / Ms Teams Telephony SpecialistDIGITAAL BUREAU & IT-CONSULTANCYjuli 2022 - januari 2023 (6 maanden)Breda, Nederland• Responsible for 3rd line troubleshooting of technical support cases within Microsoft Cloud portfolio (Azure and Office 365) for various SMB end customers in the Netherlands.• Offered technical expertise in project delivery and 3rd line troubleshooting for Microsoft Teams Direct Routing Telephony implementations.• Offered guidance and strategical advice towards management and organisation in rebuilding and managing an IT support department aswell as guiding 1st and 2nd line IT support engineers.• Technical specialization:o Cloud implementations and 3rd line troubleshooting of Microsoft Azure, 365 as well as a broad variety of general IT components.o Specialization in Teams Direct Routing Telephony implementations.
- VWOKalsbeek College2004