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Welkom op het Malt-profiel van Tess!

Met Malt heb je toegang tot de beste freelance consultants voor jouw opdrachten. Neem contact op met Tess om te vertellen waaraan je behoefte hebt of zoek andere profielen op Malt.

Tess T.

Conversation Designer & (UX) Copywriter

Kan reizen naar Antwerpen

  • 51.199993
  • 4.431101
  • Indicatief tarief € 350 / dag
  • Werkervaring 7+ jaar
Een opdracht voorstellen De opdracht kan alleen van start gaan nadat je de offerte van Tess hebt geaccepteerd.

Deze freelancer heeft aangegeven parttime beschikbaar te zijn, 2 dagen per week, maar heeft dit meer dan 7 dagen niet meer bevestigd.

Parttime , 2 dagen per week

Een opdracht voorstellen De opdracht kan alleen van start gaan nadat je de offerte van Tess hebt geaccepteerd.

Locatie en reizen

Locatie
Antwerpen, België
Kan bij je op kantoor werken in
  • Antwerpen en 50 km rondom

Checklist

Malt-handvest ondertekend
Het handvest bekijken

Geverifieerd e-mailadres

Talen

  • Nederlands

    Tweetalig / moedertaal

  • Engels

    Tweetalig / moedertaal

  • Frans

    Beperkte professionele capaciteit

  • Duits

    Beperkte professionele capaciteit

Categorieën

Vaardigheden (8)

Tess in het kort

I design conversations that build better relationships with your customers at scale ✌️
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💡 I plan, design, and build multimodal, multi-lingual voice and chatbots
💬 I work at the intersection of language, human behaviour, and technology
🌮 In my free time, I like to read or cook in my tiny kitchen. I'm always looking for that perfect taco!
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Read more about my work at

Werkervaring

Chatlayer by Sinch

Conversation Design Lead

Antwerp, Belgium

november 2021 - Vandaag (7 maanden)


- Manage and guide the conversation design team
- Create conversational AI strategy
- Design intuitive voice and chatbots for a great user experience
- Oversee content and architecture design for conversational templates
- Collaborate with Product, Dev and AI to boost conversational AI at Sinch

Chatlayer by Sinch

Conversation Designer

Antwerp, Belgium

oktober 2020 - december 2021 (1 jaar en 2 maanden)


- Write and test sample dialogues for conversational experiences
- Build and integrate Chatlayer voice and chatbots for user-centered conversations
- Gather existing user data to train NLP and steer design choices
- Create best practices for conversational experiences at Sinch

Freelance

UX Copywriter  - Als freelancer

1809 E 11th St, Tulsa, OK 74104, USA

januari 2018 - Vandaag (4 jaren en 5 maanden)

I write copy for the user interface (UI) of a product to help users easily navigate that product. › User research › UX Copywriting › Content design › Copy strategy ... Just ask!

ZALANDO SE

UX & Marketing Copywriter

Berlin, Germany

augustus 2019 - oktober 2020 (1 jaar en 2 maanden)

From huge billboards in high-traffic streets to tiny buttons in the Zalando app – as the Flemish Copywriter for Belgium, I write copy for all of Zalando's touchpoints within the Belgian market. My day-to-day responsibilities include:
- Creating a consistent, local tone-of-voice
- Writing UX copy for web & app
- Creative writing for digital campaigns, radio & TV
- Writing for PR, OOH, radio, packaging, social media, web ... Everything really ;)
- Creation and localisation of master copy Zalando is Europe's largest fashion platform, active in 17 markets with over 2,000 brands. They offer a wide range of both premium and local brands, beauty products, accessories, and so much more.

DCMN

Digital Content Manager

Berlin, Germany

januari 2016 - december 2017 (1 jaar en 11 maanden)

DCMN is a digital-first marketing agency who helps grow the brands of tomorrow. I was part of their communications team and responsible for all social media activities, including copywriting and branding campaigns. I also acted as the project manager for internal creative projects, where I have to align with different departments and stakeholders. My job was to make sure that the project was defined, craft the strategy and project goals + make sure that things got delivered on time and within scope. Most of my work was focussed on our Berlin headquarters, though I also assisted the international hubs in New York, Paris, London, and Cape Town. › Social media: content creation + strategy › Copywriting (English) › Creation of newsletters, microsites, digital assets... › Project management for all creative projects › Brand reputation management › Storytelling ► DCMN received 45th place in the FT 1000 (Europe's fastest-growing marketing companies)

DCMN

Event & Communications Manager

Berlin, Germany

september 2015 - januari 2016 (4 maanden)

One month before DCMN was hosting their annual conference SCALE, I joined their communications team as an Event & Communications Junior. Together, we took care of: › Event management › Social media and community management › Brand monitoring and online reputation monitoring › Email marketing

superserieus

Founder & Managing Director  - Als freelancer

Antwerp, Belgium

augustus 2014 - maart 2016 (1 jaar en 7 maanden)

SUPERSERIEUS is a creative studio, supporting the talent of tomorrow. My co-founder Matthijs De Block and me were frustrated by the high unemployment rate in the creative industry. Every company needs creative and if there's one thing we have lots of in Antwerp, it's creative talent! SUPERSERIEUS became a new type of creative studio, working exclusively with creative students and graduates. We connected them to business projects and helped them gain valuable work experience while supporting them in developing themselves as creatives. When you're a founder, you kind of do everything, but here's a little summary of my main tasks: › Setting up the business: writing a business plan, financial structure, marketing & communication › Getting us into Start-it @KBC's mentorship program › Brand Building & positioning › Business development and partnerships › Social Media + PR + all other communication › Recruitment & support of our students & graduates › Spreading the word about SUPERSERIEUS ► Selected by start-up accelerator Start-it @KBC 2015.

Dutch Design Week

Copywriter & Content Creator  - Als freelancer

oktober 2014 - oktober 2014

Passionate about design thinking and all things sustainable, I joined the Dutch Design Week team as a community manager. I was at the conference doing the following: › Writing 3 blog posts per day › Creating (video) content for Pinterest, Vines & Instagram › Photograping projects for Pinterest and the blog › Online community management on Facebook

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