- Veldwijk BouwgroepInterim Finance DirectorCIVIELE TECHNIEK & BOUWKUNDEjuli 2022 - Vandaag (2 jaren en 8 maanden)Cruquius, NH, NederlandIntegrating five construction- and RE-development companies. Harmonizing administrations, setting up FP & A cycle, advisory on HR, legal and IT-setup.
- Allianz PartnersChief Operating Officer & Director Assistance BeneluxBANKEN & VERZEKERINGENaugustus 2018 - mei 2022 (3 jaren en 9 maanden)Brussels, BelgiumAs a member of the Benelux Executive Board responsible for Operations and the Assistance line of business within Allianz Partners (Roadside Assistance and Travel Insurance),- Managing operations in Brussels and Amsterdam- Assuring 24/7 service delivery- P&L responsibility for the Assistance line of business- Responsible for transforming the operations to the global customer model, comprising:- Implementing new Assistance-, Telephony- and WFM systems- Implementing global processes and product simplification- Improving processes and improving quality of service of the Assistance platform- Synergizing between the Belgian and Amsterdam operations- Driving the digitalization of processes and customer journey:- Implementing the digital end-to-end Assistance process with customer web application and voice bot- Robotic process automating various assistance processes with Uipath- Reporting to the Regional COO and local CEO- Managing 200fte in different teams and functions
- Allianz PartnersChief Digital OfficerBANKEN & VERZEKERINGENmei 2017 - augustus 2018 (1 jaar en 3 maanden)Driving the digital transformation within the Benelux BU. Setting up the Digital team, cultivating Digital First mindset, initiating and boosting various digital and RPA solutions on Finance and Operations processes.- Supporting the Benelux Executive Board- Implementing robotic process automation (RPA) within the business unit and region with UiPath software- Developing and boosting various RPA solutions on Finance, Front end and Back end processes- Initiating automated claims handling for the travel insurance operation- Digitalizing various input and output processes
- Master of EnterpriseUniversity of Amsterdam2009Msc, Masters Enterprise Risk Management/Verzekeringskunde
- Post HBO ControllerInholland University of Applied Sciences2003Post HBO Controller
- HBO BedrijfskundeOpen Universiteit1994HBO Bedrijfskunde
- HAVOSpaarne Scholen Gemeenschap, Haarlem1985HAVO