- DONKEY REPUBLICCOUNTRY MANAGERTRANSPORT & LOGISTIEKnovember 2021 - oktober 2022 (12 maanden)Antwerpen, BelgiëMission: to start up a new branch in Antwerp, Belgium rolling out a regional shared e-bike system·Attract talented individuals and coach them to deliver above expectations-Ensuring KPIs are met and exceeded-Liaising with local government units and managing stakeholders, both public and private·Managing suppliers and partners, optimizing service quality and cost
- GOSSELIN MOVINGSALES MANAGER BE / NLaugustus 2020 - juli 2021 (11 maanden)Mission: to lead a high performing sales team of 6.5 FTE delivering outstanding customer experience in international relocations·Responsible for corporate and private sales Belgium / Netherlands (7+ Mio EUR)·Ensured a high performing sales team is in place, set KPI's and sales targets and ensured they were met within a profitable and sustainable business environment·Achieved significant cost savings by reducing team headcount by 15% whilst ensuring overall quality of service and gross margins were maintained·Collaborated with implementation head to roll out a game-changing sales SaaS·Transformed the sales team into a cohesive unit by promoting collaboration·Worked in a cross-functional team in successfully re-obtaining ISO 14001 in just 10 weeks
- DEXTRA TRANSPORTCOUNTRY MANAGER MYANMARjuni 2019 - juni 2020 (1 jaar)Mission: to lead a multifunctional team delivering freight forwarder solutions for heavy cargo / project logistics in and out of Myanmar·Developed business and acquired new accounts: focus on heavy / project cargo·Did cross-selling and improved partnership with existing accounts·Ensured highest possible service delivery and customer satisfaction·Coached, mentored and guided a cross-functional team·Managed suppliers and partners, improving service quality and cost
- BSc Business Administration, major Marketing,HoGent2002BSc Business Administration, major Marketing,
- Bachelor BedrijfsbeheerHogent2002