Joost Bruggeman, Interim Program Leader (HR, CX & Change)

Bekijk de expertise van Joost

I am an Interim program and team leader with extensive experience pioneering HR tech and human centricity within organisational structures. I founded LinedUp consultancy, dedicated to enhancing people and organisational success in HR excellence and human centricity through targeted recruitment, strategic consulting, and specialised education services. My work has successfully supported diverse clients' transformation efforts in the EU and the UK, including Schiphol Airport, KPN, Vodafone, Ziggo, Roompot, HeadFirst Group & SHL.

SHL

Senior Strategy Consultant Talent Management

HR / PERSONEELSBELEID

april 2024 - Vandaag (12 maanden)

Londen, Verenigd Koninkrijk

SHL is an HR-tech company based in the UK. I led the effort to develop a talent management framework for continuous discovery.

Talent Management Market Research Management Consulting

HeadFirst Group

Program Lead Customer Centricity & Head of CX (UX, CX, SD)

HR / PERSONEELSBELEID

mei 2023 - januari 2024 (8 maanden)

Hoofddorp, Nederland

Headfirst is an HR-tech company based in the Netherlands. I was responsible for setting up and leading the Experience Management team of Research and Service Design, Voice of the Customer program (NPS, C-sat, CES) and journey management.

Randstad

Global Head (VP) of Talent Experience & Talent Lifecycle Management

HR / PERSONEELSBELEID

februari 2021 - Vandaag (4 jaren en 2 maanden)

Diemen, Netherlands

Globally responsible for building CX capabilities. Building journey-dedicated teams for talent, client & employee experience, including journey management, service design, and data insights, and Voice of the Customer (VOC).

Raadpleeg alle ervaringen van Joost

Executive MSc. Track, Innovation Management & Entrepreneurship

HEC PARIS

2020

Executive MSc. Track, Innovation Management & Entrepreneurship

Master of Arts

University of Humanistic Studies

2012

Master of Arts - M.A., Humanistic studies