Malt welcome

Welkom op het Malt-profiel van Gea!

Met Malt heb je toegang tot de beste freelance consultants voor jouw opdrachten. Neem contact op met Gea om te vertellen waaraan je behoefte hebt of zoek andere profielen op Malt.

Gea Schepers

Management Ondersteuning en Advies
  • Voorgesteld tarief
    € 500 / dag
  • Werkervaring8-15 jaar
  • Antwoordpercentage100%
  • Antwoordtijd1 uur
De opdracht kan alleen van start gaan nadat je de offerte van Gea hebt geaccepteerd.
Locatie en reizen
Locatie
Eindhoven, NB, Nederland
Kan bij je op kantoor werken in
  • Eindhoven en omstreken (tot 50 km)
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Malt-handvest ondertekend

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Vaardigheden (7)
Sector-expertise
Gea in het kort
Pragmatic Management -and Business Consultant & Support, who likes to keep things simple!
Supporting organizations with Value Creation, Transformation, Management and Executive assistance. Translating vision, strategies, tactics, projects and ideas into pragmatic deployment plans. Able to lead or offer support during deployment and day-to-day activities. Helping organizations become (more) value, customer- and employee oriented, to grow increase sustainable business. Bringing a wide range of knowledge and experience within multinationals and start-up companies. Likes to put others in the spotlight.
In the rest of the times a socializer who loves cooking, kite-surfing, sailing, swimming, travels and cultures.
Werkervaring
  • ATLA Propulsion Controls
    Consultancy: Strategy & Quality Management System
    MACHINEBOUW
    oktober 2023 - april 2024 (6 maanden)
    Geldermalsen, Nederland
    Translate the vision into a pragmatic strategy and organization structure, in combination with developing and implementing the Quality Management System in the ATLA organization. A fast growing Start-Up transforming into a scale-up, providing Engineering Services, within the maritime sector world wide.

    Target: optimize the structure and quality in the service organization, to achieve Excellent Service with a Smile. Increase customer satisfaction, sustainable growth and get the ISO-9001:2025 certification.

    External key initiatives: Service Optimization
    - identify customer persona profile
    - Walk the Same Road: synchronize customer journey with organization underlying internal processes
    - Talk the Same Language: research/identify customers needs, optimize internal activities to meet customers expectations

    Internal key initiatives: Organization Optimization (focus Excellent Service)
    - Translate vision, strategy into a pragmatic overview
    - Identify current pain points in service and create value-optimization initiatives
    - Deployment plan and pragmatic KPI’s at management and operational level
    - Quality Management System development & implementation: Policies & Procedures Development
    - Tasks & responsibilities overview: Include, empower the team. Drawing employee profiles
    - Development plan: Training, Communication and support
    - Change Management: guide and inform the team to help them keeping-up with any changes, to keep/create motivation

    Workshops are organized to get input from management and employees, to gain inclusion and commitment.
    value Business Strategy Bedrijfsstrategie organizational structure Customer Journey Customer Journey Mapping Support Management KPI Implementation KPI Business Process Improvement Performance Improvement Customer Relationship Management CRM Transformation Service Transformation Policies & Procedures Development Beleid Procesoptimalisatie Change Management Verander- en transformatiemanagement
  • Shaddow
    Business Consultancy - Strategy & Organization
    HR / PERSONEELSBELEID
    oktober 2023 - januari 2024 (4 maanden)


    Business Consultancy. Translate the vision into a pragmatic strategy and organization structure.

    Target: increase customer satisfaction, become a structured and professional organization, to gain sustainable growth.

    External Key Initiatives: Service Optimization
    - identify customers persona profile
    - Walk the Same Road: synchronize customer journey with organization underlying internal processes
    - Talk the Same Language: research/identify customers needs, optimize internal activities to meet customers expectations

    Internal Key Initiatives: Organization Optimization
    - pragmatic plan: vision, strategy and business initiatives, including deployment plan and (pragmatic) KPI’s at management and operational level
    - Include, empower, support employees – they are important for the input and output of the organization
    - Change Management: guide and inform employees to help them keeping-up with any changes, to keep/create motivation
    - Training, Communication program
    - Process identification & optimization where needed

    Quarter 1 basics deployed. Quarter 2-4, follow-up on unique selling point implementation/scale-upBusiness Consultancy. Translate the vision into a pragmatic strategy and organization structure. Target: increase customer satisfaction, become a structured and professional organization, to gain sustainable growth. External Key Initiatives: Service Optimization - identify customers persona profile - Walk the Same Road: synchronize customer journey with organization underlying internal processes - Talk the Same Language: research/identify customers needs, optimize internal activities to meet customers expectations Internal Key Initiatives: Organization Optimization - pragmatic plan: vision, strategy and business initiatives, including deployment plan and (pragmatic) KPI’s at management and operational level - Include, empower, support employees – they are important for the input and output of the organization - Change Management: guide and inform employees to help them keeping-up with any changes, to keep/create motivation - Training, Communication program - Process identification & optimization where needed Quarter 1 basics deployed. Quarter 2-4, follow-up on unique selling point implementation/scale-up

    Skills: Value · Business Strategy · Organizational Structure · Customer Journey Mapping · Support Management · KPI Implementation · Business Process Improvement · Performance Improvement · Customer Relationship Management (CRM) · Business Transformation · Service Transformation
    value Bedrijfsstrategie Organizational Development Management Support Management Consultancy Customer Journey Mapping Support Management KPI implementation Business Proces Improvement Bedrijfsstrategie Business Development Performance Management Customer Relationship Business Transformation Transformation Service Verander- en transformatiemanagement Change Management
  • ATLA Propulsion Controls
    Office Manager (interim)
    MACHINEBOUW
    juni 2023 - oktober 2023 (4 maanden)
    's-Hertogenbosch, Nederland
    Since June 2023, started to work as a self-employed professional at ATLA Propulsion Controls in the role of Interim Office Manager. A fast growing Start-Up transforming into a scale-up, providing Engineering Services, within the maritime sector. Worked during this period on all operational matters in the office for ATLA. From administration to planning and work preparation.

    An educational period, in which I was able to experience the ins-and-outs of a Start-Up organization. A ‘must want to learn’, as I had my last 6,5 years of experience within a multinational corporation. Looking back with pleasure to this collaboration, which continued into a new project, business consultancy. See October - present
    Organisatorisch Communicatief Probleemoplossend Microsoft Office workday Basecone Twinfield Time management support management operationele planning Project Management Financiële administratie Administratief Beleid procedures kwaliteitsmanagement Bedrijfsstrategie Klantencontact Klantenservice Voorraadbeheer Persoonlijke Assistentie werkvoorbereiding Microsoft Sharepoint Lean Startup Start-up Strategische Planning Office management Office365 Sociale Media
Externe aanbevelingen
Opleidingen
  • Bachelor of Science
    NHTV International University Applied Science
    2012
    Bachelor
  • Commercial economics
    Fontys University
    2009
    Commercial economics
  • Eindhoven
    De Rooi Pannen Professional education
    2008
    Eindhoven