- Philips Domestic AppliancesCustomer Fulfillment Specialist AMAZONoktober 2022 - juli 2023 (10 maanden)Amsterdam, NetherlandsResponsible for fulfillment of Amazon orders in EU8, ensuring happy flow by working closely with Amazon Vendor Managers and internal stakeholders such as Demand Planning, Order Desk, 3PL Warehouses, Carriers and S&OP teams.• Lead expansion of Amazon FBA program (direct delivery from factory)• Monitor and increase carrier appointment performance• Set-up Amazon chargeback protocol for successful dispute management• Build business case for Amazon VendorFlex program with 3PL warehouse
- VersuniDEMAND PLANNING & FULFILLMENT SPECIALISTaugustus 2023 - mei 2024 (10 maanden)Amsterdam, NederlandDrive the demand management process for the Philips Domestic Appliances B2B online platform within the EU, following a company-wide migration to SAP S4Hana and SAP Analytics Cloud.• Build/enrich an aligned long-term plan for order intake, demand and inventories, by creating a data-driven forecast for all online wholesale platform sales within EU markets• Build SAC reports for Order Management and Fulfillment departments• Work closely with BPE's during and after SAP migration by acting as functional SAP support for data modeling in SAC• Advise on master data governance (MDG), tables and translate cross departmental requirements to external technical team
- Royal RepubliQCommercial Operations Coordinatordecember 2020 - augustus 2022 (1 jaar en 8 maanden)Amsterdam, NetherlandsAfter centralizing strategic accounts to HQ, I was solely responsibility for all operational tasks surrounding Zalando SE and Amazon EU within G-Star.• Successfully set-up centralized back-office from scratch for (EDI) partners• Calculating weekly NOOS replenishment + 6 month rolling forecasts• Main POC at Amazon KAIZEN meetings for continuous improvement• Provide c-level reporting and sales analyses to board/upper management• Acts as SBO HQ - training and supporting international departments
- Bachelor's DegreeHoger Toeristisch & Recreatief Onderwijs (HTRO)2010Bachelor's Degree