- GheeraertChief Operating Officerjuli 2022 - Vandaag (2 jaren en 8 maanden)BelgiumIn charge of the preparing and execution of the operational policy of the entire Gheeraert Group. Manage the Business Unit Managers on a daily basis and in this way guarantee both qualitative and quantitative operational management and excellence. Transform strategy and business plans into concrete actions and activities. Implement and monitor the operational excellence and continuous improvement as business objectives. Maintain contact with all stakeholders, i.e. employees, customers, suppliers, partners, etc... Organise training for employees. Focus on efficiency and work optimisation.
- BLS OneManaging Partner / Independant Consultantjanuari 2020 - Vandaag (5 jaren en 2 maanden)
*Interim & Project Management specialized in CX, operational optimization and business digitalization* Missions & Projects:- Rubio Monocoat • Group Director of Service • 09/2021 - 06/2022- Winsol Group • Head of Service & Operations BE/FR • 08/2020 - 09/2021- Altez Group • Group Director Customer Experience • 02/2020 - 08/2020 - TrustteamManaging Directorjuni 2019 - december 2019 (6 maanden)Kortrijk, BelgiumTogether with the CEO, designing an overall management policy and structure, in line with the strategy and growth ambitions of the company. Turn the business objectives into concrete operational strategic plans and develop accordingly the KPI's. Create and focus on a general HR and people policy and management style based on the corporate values and vision. Prepare the organisation for implementation of new acquired businesses. Assure that the growth of turnover is translated into net efficiency and profit. (Temporary Mission)
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